tosbase Casino & Sportsbook Data Care and Policy
Indonesia's digital payments ecosystem processes millions of transactions daily across e-wallets, bank transfers, and standardised QR systems. We at tosbase operate within this infrastructure: our platform collects account data, payment information, and activity logs whenever you register, deposit funds, or engage with our football markets, live-dealer tables, and slot games.
This page describes what we collect when you use tosbase and how we keep that data protected. We operate from jurisdictions outside Indonesia, though our users may access us from Jakarta, Surabaya, Bandung, Medan, and other supported regions. Your data may be stored on servers located outside your jurisdiction, subject to data-protection standards we outline below.
We work with third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and Indonesian banks) to process deposits and withdrawals. This policy explains how those relationships work, what rights you have, and how to contact us if you have privacy concerns.
What We Collect When You Use tosbase
We collect account-registration data: your email address, phone number, username, password (encrypted), and profile details you provide during signup. We require government-issued identity documents (passport, national ID card, or driver's licence) and proof of address (utility bills or recent bank statements) to comply with anti-money-laundering regulations. We store these documents securely and access them only during account verification or in response to regulatory requests.
We collect payment information: the payment methods you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank-account details), transaction amounts, dates, and reference numbers. We do not store full credit-card numbers or sensitive banking credentials; payment processors handle that data directly under their own security standards.
We collect activity data: your betting history on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other sports markets; your casino and slot game outcomes; your account balance; deposits and withdrawals; session timestamps; and device identifiers (IP address, browser type) used to access tosbase.
How We Use Your Data
We use your data to operate tosbase: process your account registration, verify your identity (KYC compliance), settle your bets and payouts, process deposits and withdrawals, and detect fraud or money-laundering activity. We do not use your identity documents or payment information for any purpose beyond account verification and transaction processing.
We use your email and phone number to send service notifications: account alerts, withdrawal confirmations, security updates, and occasionally service announcements (e.g., scheduled maintenance or tournament-calendar changes affecting Liga 1 or Champions League fixtures). We do not send marketing material unless you opt in explicitly.
We use activity logs (betting history, session data, device information) to improve tosbase performance, detect abuse, prevent fraud, and comply with regulatory requests from authorities in jurisdictions where we operate.
Third-Party Payment Processors and Data Sharing
We share essential payment information with third-party processors to complete your deposits and withdrawals. Our payment partners include mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers, online payment, e-wallet, mobile banking, and local payment. These partners are contractually obligated to protect your data under their own privacy policies and industry standards for payment security.
We do not share your betting history, account balance, or identity documents with payment processors. We do not sell your personal data to marketing companies, advertisers, or any third party outside our payment-processing and legal-compliance framework.
We may disclose data if required by court order, law-enforcement request, or regulatory investigation in jurisdictions where we operate. We will notify you of such disclosure unless legally prohibited from doing so.
Cookies and Tracking on tosbase
We use cookies to maintain your login session, remember your preferences (language, display settings), and track which pages you visit on tosbase. These cookies are persistent and expire after a set period or when you log out.
We use analytics cookies to count unique visitors, measure page traffic, and identify technical errors. These analytics do not link to your personal identity; they aggregate behaviour across all tosbase users to improve platform reliability.
Your rights regarding tosbase data
You can request a copy of all data we hold about you, request corrections to inaccurate information, or request deletion of your account and associated data. Contact our privacy team to exercise these rights; we respond within 14 days of your request.
Contact Us and Policy Changes
Our privacy team is available to answer questions about how we collect, use, or protect your data. Email [email protected] or contact our customer-support team via live chat on tosbase.net. We respond to privacy inquiries within 24–48 hours.
We update this privacy policy periodically to reflect changes in our data practices or regulatory requirements. Updates take effect 30 days after publication on this page. Continued use of tosbase after the update date constitutes acceptance of the revised policy. We notify users of material changes via email or platform notification.
This policy applies to all tosbase users, regardless of jurisdiction. If you access tosbase from a jurisdiction with its own data-protection law, your local law may provide additional rights beyond those outlined here. We comply with both tosbase policy and applicable local law.