tosbaseTerms of Use

We at tosbase set out these terms to establish the conditions under which you access and use our platform. Our service is available only in jurisdictions where local law permits online gaming and sportsbook wagering. When you create a tosbase account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian bank transfer, and engage with our football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, or slot games, you agree to comply with these terms.

We operate tosbase as a platform for entertainment and sports wagering. Your account balance, payment processing, and settlement of outcomes are governed by the policies outlined here. We undertake to maintain transparent operations, fair game mechanics, and secure account management. These terms apply to all users accessing tosbase from any region where our service is legally available, whether you access via desktop browser or mobile device.

This document outlines your rights, our obligations, account management rules, dispute resolution procedures, and jurisdiction restrictions. By continuing to use tosbase, you acknowledge understanding and acceptance of these terms.

Account Creation and User Responsibilities on tosbase

We require all tosbase users to complete our account registration process and identity verification (KYC) before engaging in any wagering activity. When you open an account on tosbase, you confirm that you are of legal age in your jurisdiction and that all information you provide—email address, phone number, government-issued identification—is accurate and current. We reserve the right to suspend or terminate accounts containing false or misleading information.

You are responsible for maintaining the confidentiality of your tosbase login credentials and for all activity conducted under your account. We do not hold liability for unauthorised access if you have shared your password, disclosed your email recovery address, or failed to log out from a shared device. If you suspect unauthorised access to your tosbase account, contact our support team immediately.

Deposits, Withdrawals, and Payment Processing on tosbase

We process deposits into your tosbase account through authorised payment providers: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). Minimum deposit on tosbase is our welcome offer; we maintain no maximum account preferences. E-wallet deposits typically process within minutes; bank transfers follow standard clearing windows. We do not charge tosbase deposit fees; your payment provider may impose charges per their own terms.

Withdrawals from tosbase process to the same payment method you used to deposit. Minimum withdrawal on tosbase is our welcome offer. Large withdrawals or unusual patterns may require additional verification before processing. We complete verified withdrawal requests within 1–2 business days depending on your payment method's clearing schedule. Bank transfers from tosbase may require standard clearing windows; e-wallet withdrawals typically complete within hours.

Wagering, Settlement, and Outcome Finality on tosbase

We settle football bets on tosbase within minutes of final whistle once official match results are confirmed. Live-dealer games settle upon game conclusion; slot and arcade games (including Dragon Fishing on tosbase) settle instantly upon outcome determination. When you place a wager on tosbase, your stake is deducted from your balance; your bet ticket is generated and stored in your account history with a unique identifier, timestamp, and outcome reference.

We determine outcome finality by reference to official league sources for football (Liga 1, Piala AFF, Champions League), official tournament organisers for esports, and our certified game systems for casino and slot outcomes. If a match is abandoned, postponed indefinitely, or rescheduled beyond a standard settlement window, we void affected bets on tosbase and return stakes to your account. Disputed outcomes are reviewed against our official settlement records; we do not reverse settled bets except in cases of system error or demonstrable fraud.

Promotional Offers and Bonus Terms on tosbase

We may offer promotional bonuses, welcome offers, or seasonal promotions to tosbase users. Any bonus credited to your account carries specific terms regarding wagering requirements, game category restrictions, maximum withdrawal amounts, and expiration dates. We detail bonus conditions in the promotion announcement email and in your tosbase account notifications. Bonuses do not constitute cash and may not be withdrawn; they become playable funds that generate winnings upon successful completion of stipulated requirements.

We reserve the right to modify, suspend, or cancel promotional offers at any time. If you breach bonus terms on tosbase (such as attempting to withdraw bonus funds before wagering requirements are met), we may forfeit the bonus and any associated winnings. Bonus disputes are reviewed by our team; we make final determination based on our records.

Account Suspension and Termination on tosbase

We may suspend or terminate your tosbase account immediately if we detect fraud, money laundering, underage access, breach of these terms, or activity that violates local law. Suspension may freeze your account balance temporarily during investigation; termination may result in forfeiture of remaining balance if we determine misconduct. We undertake to notify you of account suspension and provide an opportunity for dispute resolution before permanent termination, except in cases of severe breach or legal mandate.

If you choose to close your tosbase account voluntarily, you may request termination through our support team. We process voluntary closures within 5 business days; any balance remaining in your account is returned to your registered payment method after standard withdrawal verification.

Dispute Resolution and Appeals on tosbase

If you dispute a settlement outcome, bonus denial, or account action on tosbase, contact our support team with specific details: bet ticket number, timestamp, and reason for dispute. We review disputes within 48 hours and respond with our finding based on official records. If we determine system error or settlement mistake, we correct your account balance immediately. If we uphold the original outcome, we explain our reasoning in detail.

Appeals of dispute decisions on tosbase may be submitted within 7 days of our initial response. We review appeals independently; our decision on appeal is final. We maintain dispute records for your reference; you may request a copy of our investigation summary at any time.

Jurisdiction, Liability, and Service Availability on tosbase

tosbase services are available only in jurisdictions where local law permits online gaming and sportsbook operations. We do not offer our services in regions where such activities are prohibited by law. Users are solely responsible for confirming that their access to tosbase complies with their own jurisdiction's regulations. We assume no liability for legal consequences arising from your use of tosbase in a region where such use is unlawful.

We provide tosbase on an "as-is" basis. We undertake to maintain platform security, fair game mechanics, and transparent operations, but we do not guarantee uninterrupted service, error-free outcomes, or financial returns. Our liability for direct damages arising from platform use is limited to your account balance at the time of claimed damage. We accept no liability for indirect, consequential, or speculative losses.

Data Security and Privacy on tosbase

We protect all personal data submitted to tosbase using industry-standard encryption (SSL/TLS protocols). Your identity documents, payment details, and account information are stored on secure servers accessible only to authorised tosbase staff. We do not share your data with third parties except as required for payment processing, legal compliance, or account verification. Our full privacy practices are outlined in our Privacy Policy, accessible from the tosbase website.

In the event of a data breach affecting tosbase, we notify affected users via email within 72 hours and cooperate with relevant authorities. We maintain cyber-insurance and conduct regular security audits to prevent unauthorised access. You may request deletion of your personal data from tosbase at any time, subject to legal retention requirements for financial and anti-money-laundering compliance.

Amendments to These Terms on tosbase

We may amend these tosbase terms at any time. We publish material amendments at least 30 days in advance on the tosbase website and notify registered users via email. Continued use of tosbase after amendment publication constitutes acceptance of updated terms. If you do not accept amended terms, you may request account closure and full withdrawal of your balance.

Related policies